Customers

Build lasting relationships. Understand who is buying from you and why.

Customer Profiles

Joomni automatically creates a profile for every customer who checks out.

Contact Info

Email, Phone, Shipping Address.

Lifetime Value

Total amount spent across all orders.

Timeline

History of visits, orders, and chats.

Segmentation

Group your customers to run targeted marketing campaigns. Common segments include:

  • VIPs: Customers who have spent over NPR 10,000.
  • Repeat Buyers: Customers with more than 3 orders.
  • Local: Customers based in Kathmandu Valley.

Privacy & Data

Joomni is compliant with international data privacy standards. You can export customer data or delete a profile upon request to respect the "Right to be Forgotten".

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