Plans & Billing
The Billing page shows your plan, what it includes, how much of each limit you've used, and how to upgrade or renew. Each store has its own plan.
The plans
Prices are in Nepali rupees. Yearly billing costs the same as ten months.
| Plan | Price and highlights |
|---|---|
| Free Starter | Free forever. Up to 10 products, 50 orders a month, 5 pages, 500 MB storage, a Joomni subdomain and cash on delivery. |
| Basic Store | Rs 1,999/month or Rs 19,990/year. Up to 100 products, 500 orders a month, 20 pages, 5 GB storage, custom domain, 2 staff accounts, eSewa & Khalti, discount codes and priority support. |
| Business | Rs 3,999/month or Rs 39,990/year. Everything unlimited (50 GB storage), plus POS, Bookings, email campaigns, advanced analytics, Fonepay QR & IME Pay, courier integrations, custom SMTP, the storefront AI agent, custom theme code, and Claude & ChatGPT connections. |
| Enterprise | Custom pricing. Everything in Business with no limits, multi-store management, custom integrations, a dedicated success manager and an SLA. |
See the full comparison on the pricing page.
Your free trial
Every new store gets 14 days of Business-plan access. The Billing page shows Free Trial Active and the date it ends. Choose a plan before then to keep the features you use. If the trial or a paid plan runs out, the store moves to the free tier: your data is kept, but paid features lock until you renew.
Reading the Billing page
| Card | What it shows |
|---|---|
| Current Plan | Your plan, whether it’s a trial, and when it renews or expires. |
| Resource Usage | Products, orders this month, storage, staff members and pages, each against your plan’s limit. |
| Plan Features | Every feature and whether your plan includes it. |
| Store Credit | Your balance for paying for plans, and its history. |
| Available Plans | The plans you can move to, monthly or yearly. |
Activate, upgrade or renew
Plans are paid for with store credit. Online card payment for plans is coming; for now, credit is added by the Joomni team.
Pick a plan and billing cycle
Under Available Plans, choose monthly or yearly and click upgrade on the plan you want.Check the summary
You'll see the plan cost, your credit, and the date the plan will be active until. Renewing early adds the new period after your current one.Not enough credit?
Click Request credit to contact the team with the plan and price filled in. Once you’ve paid the team, they add the credit to your store.Confirm & activate
With enough credit, confirm and the plan activates immediately.
When you hit a limit
- Plan-locked menus in the sidebar show a plan badge. Clicking one explains what the upgrade unlocks.
- Locked settings tabs show the same explanation in place of their settings.
- When you reach a usage limit (for example, products), you’ll be asked to upgrade or free up room before adding more.
AI features
AI features are available on every plan and run on your own Gemini or Claude API key, so your AI provider bills you directly and they don't count against your plan. Set them up in Settings › AI Features. Claude and ChatGPT connections run on your own AI subscription too.
Questions about billing?
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