Custom Domain
Every store gets a free yourstore.joomni.com address. You can change it at any time, or connect a domain you own, such as yourbrand.com or yourbrand.com.np, with free SSL.
Change your subdomain
Under Subdomain Settings, type a new name. Joomni checks it as you type: available, already taken, or reserved (names like admin, api and www belong to Joomni).
Your old address stops working
Connect your own domain
You need a domain you already own, bought from any registrar (for example a .com.np from register.com.np, or a .com from Namecheap or GoDaddy), and access to its DNS settings.
Add the domain
Type it under Custom Domains (for exampleyourbrand.com, withouthttps://orwww) and add it.Add two DNS records at your registrar
Use the copy buttons in the dashboard to avoid typos. Remove any older A or CNAME records forRecord Value A record (root domain) Type A · Name @ · Value 45.117.153.245CNAME record (www) Type CNAME · Name www · Value cname.joomni.com@andwwwthat point elsewhere.Wait for DNS to update
Usually minutes, but it can take up to 24–48 hours.Click Verify DNS
Joomni checks that the records point to your store.Click Provision SSL
This issues a free security certificate so your site loads onhttps://with the padlock. Joomni renews it for you.
Your domains are listed under Your Domains, with the Primary one marked. Your joomni.com subdomain keeps working as a fallback.
Troubleshooting
| Problem | What to check |
|---|---|
| Verify DNS fails | The records may not have spread yet; wait and try again. Check for typos, and that there’s no second A record for @ pointing elsewhere. |
| SSL provisioning fails | DNS must be fully updated first. Verify DNS, then provision SSL. |
| www works but the bare domain doesn’t (or the reverse) | One of the two records is missing. You need both the A and the CNAME record. |
| Using Cloudflare | Set the records to “DNS only” (grey cloud) while verifying and provisioning SSL. |
Moving from another platform?
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