How can we help you?

Search our knowledge base or browse categories below to find answers.

Getting Started

Learn the basics of setting up your Joomni store and launching your brand.

Introduction to Joomni Setting up your Account Your First Launch

Payment Setup

Configure eSewa, Khalti, and international gateways settled to your bank.

Payment Gateways Subscription Billing

Store Management

Manage products, track inventory, and handle order fulfillment efficiently.

Managing Products Order Fulfillment Customer Data

AI Tools & Agents

Maximize growth with our built-in AI for content and customer support.

Admin AI Agent Storefront AI

Account Settings

Configure your domain, team permissions, and notification preferences.

General Settings Custom Domains Staff & Permissions

Developer API

Custom integrations and technical references for advanced users.

API Reference Webhooks

FAQ

Popular Questions

Quick answers to frequently asked queries.

How do I connect a custom domain?

You can add your domain in Settings > Domains. We provide free SSL for all connected domains.

What are the transaction fees?

Joomni charges 0% transaction fees. You only pay what your payment gateway (eSewa/Khalti) charges.

Can I use the POS offline?

Yes! Our POS is offline-first. Sales will queue up and sync once you're back online.

Still need assistance?

Our support team and AI agents are available 24/7 to help you resolve any issues.

Contact Support Chat with AI

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