Introduction to Joomni
Joomni is an all-in-one platform for building a website or online store in Nepal and running the business behind it — from one dashboard, with no code.
What Joomni does
With Joomni you get a hosted website, the tools to sell from it, and a dashboard to run the business day to day. You don't install anything or manage hosting. Your site goes live on a free yourstore.joomni.com address, and you can connect a domain you own later.
- Build the site with a visual page builder: pick sections, edit them, preview on phone, tablet and desktop, and publish. AI can design sections from a description.
- Sell with a product catalog, cart and checkout, and payments built for Nepal: cash on delivery, scan-and-pay QR, eSewa, Khalti and IME Pay.
- Deliver with shipping zones and rates, plus Pathao and Upaya courier bookings from the order screen.
- Run the business with orders, customers, leads, discounts, email campaigns, support tickets and analytics.
- Add what you need from Extensions: an in-store POS, appointment bookings, client projects, WhatsApp chat, Google Analytics and more.
Two business types
When you create a store you choose what kind of business it is. The choice shapes the dashboard: you only see the menus that fit.
| Business type | Best for |
|---|---|
| Online Store | Anyone who sells products: fashion, electronics, groceries, handicrafts, cosmetics. You get the catalog, cart and checkout, payments, orders, inventory and delivery. |
| Business Website | Services, clinics, salons, schools, agencies, restaurants, freelancers and portfolios. You get pages, blog, navigation and contact forms (which arrive as Leads). There is no catalog or checkout. |
A Business Website can still take appointments by installing the Bookings extension, and agencies can install Client Projects to track client work.
How the dashboard is organised
The left sidebar is your map. These docs use the same names, so each group below has a matching section in this documentation.
| Sidebar group | What you do there |
|---|---|
| Dashboard | Sales, visitors and your setup checklist at a glance. |
| POS | Sell in person from the POS terminal (once the POS extension is installed). |
| Catalog | Products, Collections, Inventory and Brands. Online stores only. |
| Sales & Marketing | Orders, Customers, Leads, Discounts, Campaigns and Tickets. |
| Bookings | Calendar, Appointments, Services, Resources, Availability and Booking Settings (once the Bookings extension is installed). |
| Website | Appearance, Pages, Blogs, Navigation, Media, Extensions and Redirects. |
| Client Projects | Active Projects and Clients (once the Client Projects extension is installed). |
| Analytics | Visitor and traffic reports. |
| Billing | Your plan, usage limits and store credit. |
| Settings | Store details, domain, payments, shipping, SEO, email, staff, AI and connections. |
| Notifications | Everything the platform has told you, in one feed. |
Some menus depend on your plan or your role
AI across the platform
- Vendor AI Agent: a chat assistant inside the dashboard that answers questions about your store and can take actions for you.
- AI Content Generator: upload a product photo and get a title, description, specs and SEO text.
- AI Design Studio: describe a section, or upload a screenshot, and the page builder designs it.
- AI Features: switch on AI with your own Gemini or Claude key, pick which AI tools show, and set your brand voice.
- Claude & ChatGPT connections: run your store from the AI app you already use.
AI features run on your own AI key, billed by your AI provider, and appear once you set them up in Settings › AI Features.
What you need
- A current version of Chrome, Edge, Firefox or Safari. The dashboard works on desktop, tablet and phone.
- An email address (or a Google account) to sign up.
- For online payments: your own eSewa, Khalti or IME Pay merchant account. Joomni connects to it; the money goes straight to you.