Checkout & Customer Accounts
Decide whether shoppers can buy as guests, can optionally create an account, or must sign in before ordering. Customers sign in to your store with their email and password.
In the dashboard:Settings › Checkout & AccountsPlan:All plans · Online stores
Checkout modes
| Mode | What customers see |
|---|---|
| Guest or sign in (default) | Anyone can check out as a guest. Customers can also create an account to save their details and see their order history. |
| Guest checkout only | No customer accounts. Sign-in pages are switched off and everyone checks out with just their details. |
| Account required | Customers must sign in or create an account before placing an order. Their cart is kept while they sign in. |
Enforced on every order
The mode is checked by Joomni's servers when an order is placed, not only hidden in your theme — with “Account required”, a guest order is refused even if a theme still shows the guest form.
Customer accounts
Sign up
Customers create an account at/account/registerwith their name, email and a password of at least 8 characters.Confirm the email
With Require email confirmation on (the default), they click the link we email them before their first sign-in. The link works for 24 hours.Sign in
At/account/login. They stay signed in on that device for up to 30 days, and can sign out of every device from their account page.Forgot password
A reset link valid for 30 minutes is emailed from/account/forgot-password. Resetting signs the customer out everywhere.
Account emails are sent from your store using your own email settings, and you can change their wording under Settings › Email Templates (Customer: Confirm Email and Customer: Password Reset).
Past guest orders
When a customer confirms their email, earlier guest orders placed with the same address appear in their order history. Orders are only linked after the email is confirmed, so nobody can see someone else's orders by signing up with their address.
Security
| Protection | What it does |
|---|---|
| Sign-in limits | Repeated wrong passwords lock that email for 15 minutes; heavy traffic from one address is slowed down. |
| Secure sessions | Sign-in is kept in a secure cookie your theme’s code cannot read, and is renewed automatically. |
| Per-store accounts | An account belongs to one store. The same email on another Joomni store is a separate customer. |
Related guides