Discounts

Run sales your way: a code for Instagram followers, an automatic Dashain discount on everything, free shipping over a minimum spend, or buy two, get one free.

In the dashboard:Sales & Marketing › DiscountsPlan:Basic Store and above

Discount types

TypeWhat the customer gets
PercentageA percentage off, for example 20% off.
Fixed AmountA set amount off, for example Rs 500 off.
Free ShippingThe delivery charge is waived.
Buy X Get Y (BOGO)Buy a quantity of eligible products and get a quantity of other (or the same) products free.

Code or automatic?

  • With a code: fill in Discount Code (for example SUMMER2024). Customers type it at checkout. Good for promotions you share with a specific audience.
  • Automatic: turn on Auto-Application. The discount applies by itself when the cart qualifies, and no code is needed. Good for site-wide sales.

Create a discount

Click Create Discount. The form has four tabs.

  1. Basic

    • Discount Code (optional), Internal Title (required, only you see it) and Public Description (what customers see).
    • Discount Type and its value. For Buy X Get Y, set the Buy Quantity, Get Quantity (Free), Eligible Products (Buy) and Free Products (Get).
  2. Conditions

    • Applies To: Entire Order, Specific Products or Specific Collections.
    • Min. Purchase and/or Min. Items: the cart must reach these first.
    • Total Usage Limit caps redemptions across everyone, and Usage Per Customer caps each person (set it to 1 for “first order” codes).
    • Start / End Date & Time: schedule it ahead of time and let it switch itself off.
  3. Advanced

    • Offer Status: enable the promotion straight away, or save it switched off.
    • Auto-Application: apply without a code.
    • Combination Logic: allow stacking with other active offers, or not.
    • Execution Priority: which discount is applied first when several qualify.
  4. Analytics

    After launch, this tab shows Total Redemptions, Gross Revenue, Total Savings and AOV (Discounted), so you can see whether the offer paid off.

Managing discounts

The Discounts page totals your reach, redemptions, auto-apply offers and revenue impact. For each discount you can copy its code, edit it, clone it (a quick way to rerun last year's sale) or delete it.

Recipes

GoalSetup
Welcome code for new customersPercentage 10%, code WELCOME10, Usage Per Customer 1.
Festival sale on everythingPercentage 15%, no code, Auto-Application on, start and end dates set to the festival.
Free delivery over Rs 3,000Free Shipping, Min. Purchase 3000, Auto-Application on.
Clear old stockFixed Amount off, Applies To: Specific Collections, a “Clearance” collection.
Buy 2, get 1 freeBuy X Get Y, Buy Quantity 2, Get Quantity 1.

Promote it

Put the code in an email campaign or an announcement bar in the page builder. The POS terminal also accepts promo codes at the counter.
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