Support Center
Frequently Asked
Questions.
Everything you need to know about Joomni. Browse by category or search for specific topics.
General
8 questions
Not at all. Joomni is designed for business owners and creatives, not developers. Guided setup walks you through every step, from designing your website to managing orders.
Joomni combines the best of both worlds. We offer a full drag-and-drop website builder like Wix, alongside a powerful e-commerce engine like Shopify, but specifically optimized for the Nepal market with native local payments and logistics.
Yes. The page builder ships with a library of ready-made sections you can drop onto any page and restyle, and you can edit the underlying HTML and CSS when you need something bespoke.
All major local payment gateways are supported natively, including eSewa, Khalti, IME Pay, and ConnectIPS, plus Cash on Delivery and international options like Stripe for global sales.
Absolutely. Our team provides free migration assistance for all paid plans. We'll handle transferring your products, content, customers, and order history.
Yes. Joomni gives you editable meta titles, descriptions, and page slugs, plus automatic sitemaps, schema markup, and redirects so you rank higher on Google.
Yes. You can connect your existing domain (e.g., yourbrand.com) or purchase a new one through us. All plans support custom domains with free SSL certificates.
Yes! Joomni offers a generous free plan that includes a fully functional website and up to 25 products. You can upgrade anytime as your business grows.