Frequently Asked
Questions.

Not at all. Joomni is designed for business owners and creatives, not developers. Guided setup walks you through every step, from designing your website to managing orders or enquiries.

Joomni has two. Online Store is for anyone who sells products — it adds a catalogue, cart, checkout, payments, delivery and POS. Business Website is for services, clinics, salons, schools, tour operators, agencies and portfolios — pages, navigation, blog, galleries and enquiry forms, with no store setup to skip past. Your dashboard only shows the tools for the type you pick.

Joomni combines the best of both worlds. We offer a full drag-and-drop website builder like Wix, alongside a powerful e-commerce engine like Shopify, but specifically optimized for the Nepal market with native local payments, NPR billing and a local support team.

Every new site starts on a 14-day free trial with full Business-plan access — every feature, including AI Connections — and no card is needed. At the end of the trial you choose the plan that fits; see the pricing page for the comparison.

Yes. You can connect your existing domain (e.g., yourbrand.com) or start on a free joomni.com subdomain. Every site ships with a free SSL certificate and CDN hosting.

Yes. The page builder ships with 90+ ready-made sections you can drop onto any page and restyle, and fonts, colours and spacing are set once in the theme editor. When you need something bespoke there are Liquid sections for custom markup with live store data, custom-code sections for raw HTML, CSS and JavaScript, and the AI builder that writes sections from a plain-language description.

Yes. Every page has editable meta titles, descriptions and slugs, and Joomni handles sitemaps, structured data and redirects automatically. Pages are server-rendered and served from a global CDN, which Google measures as part of page experience.

Absolutely. Our team provides free migration assistance for all paid plans. We'll handle transferring your products, content, customers, and order history.

Yes. Joomni supports multi-store management, so you can run multiple brands, shop locations or client sites from a single account. Switch between them instantly without re-logging, and share team members and credits across all of them.

The Help Center has guides on payments, store management and AI tools, and the documentation covers every feature in depth. For anything else, the team is a message away on the contact page — support is local, in Nepal.