Storefront AI Agent

Turn visitors into buyers. The Storefront Agent interacts with your customers to answer questions and guide purchases.

Customer Support

The agent sits on your website (chat widget) and handles common inquiries instantly, freeing you from answering repetitive DMs.

  • Order Tracking: Customers can ask "Where is my order?" and get real-time status updates.
  • Product Info: "Do you have this in Red?" or "Is this good for dry skin?"
  • Policy FAQ: "What is your return policy?"

Sales Concierge

Business Plan+
The agent actively helps sell your products.

  • Recommendations: "I need a gift for my boyfriend under 2000." → Shows relevant products.
  • Cross-selling: Suggests matching accessories when a customer asks about a main item.

Configuration

  1. Go to Settings > AI Agent.
  2. Tone of Voice: Choose between "Professional", "Friendly", or "Energetic".
  3. Knowledge Base: Upload PDFs or link FAQs to train the agent on your specific business rules.
  4. Escalation: Define when the AI should hand over the chat to a human agent (e.g., "If sentiment is angry").

Enterprise Feature: Custom Training

Enterprise plans allow you to fine-tune the model on your entire historical conversation history, creating an agent that sounds exactly like your best salesperson.

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