Omni-Channel
Growth Path

Unified Omni-Channel Success.

2 hour course 5 ModulesExpert Level Guidance
Omni Channel

In today's market, your customers aren't just on your website—they're on WhatsApp, Instagram, and Facebook. This path will teach you how to turn those social conversations into sales without losing your mind.

1. The Unified Inbox

Learn how to connect your social profiles to Joomni. Every message from WhatsApp, Instagram DMs, and Messenger flows into one single dashboard.

Why Omni-Channel?

  • Faster Response Times
  • Higher Conversion
  • Centralized Customer Data
  • AI-Powered Drafts

2. WhatsApp Commerce

WhatsApp is the most used app in Nepal. We'll show you how to use the WhatsApp Cloud API to send automated order confirmations and allow customers to browse your catalog directly within the chat.

Messaging Automation

Learn how to set up AI-powered auto-replies that handle common questions about delivery times, stock availability, and payment methods—even while you sleep.

Expert Curriculum

Omni-Inbox Path

1
Social Integrations
2
Unified Inbox Mastery
3
WhatsApp Cloud API
4
AI Messaging Agents
5
Conversion Analytics

Resources

Open Messaging Inbox
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